Q&A
How can I tell if my New Castle home needs a roof repair or a full replacement?
A thorough roof inspection is the best first step. We look for signs like widespread granule loss from asphalt shingles—a common local issue—which exposes the matting to sun and moisture, or multiple leaks that indicate underlying deck damage. For many homes, a targeted repair is sufficient. However, if the roof is near the end of its lifespan or has sustained significant storm damage, a replacement may be the more cost-effective long-term solution. We provide honest assessments to help you make the right choice for your home and budget.
Why is proper roof ventilation important for homes in our area, and how do you address it?
Proper ventilation is crucial in Indiana to regulate attic temperature and moisture. Without it, trapped heat can bake shingles from underneath, accelerating granule loss and shortening their life, while moisture buildup can lead to wood rot and mold. During any roof inspection, replacement, or repair in New Castle, we assess your ventilation system. We ensure adequate intake and exhaust are in place to protect your investment, improve energy efficiency, and extend the lifespan of your new roof.
What is your process for working with insurance companies on a roof claim?
We have cultivated strong relationships with local insurance adjusters over our 30+ years in business. Our process starts with a detailed inspection to document storm or damage-related issues. We then help you navigate the claim by providing the thorough documentation and accurate estimates insurers require. Our goal is to make the process as seamless as possible, handling the necessary communication and paperwork to ensure your roof is restored correctly and your policy benefits are fully utilized.
Business Offerings
- Roof cleaning
- Roof repair
- Roof inspection
- Roof replacement
- New roof installation
- Reroofing
Local Business Overview
Thompson Roofing has been a trusted New Castle roofing contractor since 1989, bringing over three decades of local expertise to every job. We specialize in both asphalt and metal roofing systems, offering a full range of services from inspections and cleaning to repairs, replacements, and new installations. Our focus is on delivering reliable, quality workmanship at a fair price, ensuring homeowners don't overpay for the durable roof they need. We work closely with all major insurance providers to simplify the claims process for our customers. As a locally owned and operated business, we understand the specific challenges Indiana weather poses to roofs, and we build our reputation on the strong references and lasting relationships we've established throughout Henry County.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Closed |



